Legal
Privacy Policy
Effective Date: July 2026
At JC Trailmaster, we respect your privacy and are committed to protecting the information you share with us. This policy explains what we collect, how we use it, and how you can contact us about your information.
Information We Collect
When you contact us through our website, phone, email, contact form, quote request, or other service channel, we may collect information needed to respond and provide service.
- Name, phone number, email address, and company name if applicable
- Vehicle, trailer, container, chassis, fleet, or equipment information
- Service requests, quote details, photos, messages, and scheduling preferences
- Website usage information, such as pages visited, approximate location, device type, browser type, and referring website
- Any other information you voluntarily provide
How We Use Your Information
We use the information we collect for everyday business purposes related to our repair services and website.
- Respond to inquiries, quote requests, and service questions
- Schedule repairs, inspections, mobile service, and follow-up communications
- Provide estimates, invoices, updates, and customer support
- Improve our website, customer experience, advertising, and service operations
- Protect our business, customers, website, and legal rights
- Comply with applicable laws, records requirements, and legal obligations
Selling Personal Information
We do not sell personal information. We may share information only as needed to operate our business, deliver requested services, comply with the law, or work with trusted service providers.
Cookies and Analytics
Our website may use cookies, analytics tools, pixels, and similar technologies to improve website functionality, remember preferences, analyze traffic, understand visitor activity, and measure marketing performance. You can disable cookies through your browser settings, but some website features may not work as expected.
Third-Party Services
We may use trusted third-party providers to operate the website, receive inquiries, show maps, measure traffic, host content, and manage business listings. These providers may process information according to their own privacy policies.
- Google Analytics, Google Maps, and Google Business Profile
- Website hosting and security providers
- Contact form, email, phone, scheduling, and customer communication providers
- Advertising or measurement platforms, if used
Data Security and Retention
We take reasonable measures to protect information from unauthorized access, misuse, disclosure, loss, or alteration. No website, email, or online system can be guaranteed completely secure. We keep information only as long as reasonably needed for service, records, legal, operational, or legitimate business purposes.
Your Rights and Choices
Depending on where you live, you may have rights to request access to your information, correction of inaccurate information, deletion where legally permitted, or limits on certain uses. You may also unsubscribe from marketing messages where applicable.
- Questions or requests can be sent to JC Trailmaster at 770-906-4781 or info@jctrailmaster.com.
Children's Privacy
Our website and services are intended for business and adult customers. We do not knowingly collect personal information from children under 13.
Policy Updates
We may update this Privacy Policy from time to time. The effective date above will reflect the latest version posted on this website.
Contact
JC Trailmaster can be reached by phone at 770-906-4781, by email at info@jctrailmaster.com, or by mail at 5225 John G Glover Ind Ct, Ellenwood, GA 30294.